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Working Effectively with AI

Learn how to use AI confidently and responsibly in your everyday work. Save time, improve the quality of your outputs and make better-informed decisions with generative AI – knowing when human judgement should take over.

Learn in a way that suits you, with live instructor-led or self-paced options
Access templates, checklists and real-world case examples from day one
Get feedback and support from start to finish, and for 90 days afterwards

Overview

An answer is only as good as the person standing behind it.

Organisations increasingly expect people to use AI tools confidently and responsibly, regardless of their role. AI can save time across writing, meetings, research, presentations and day-to-day administration when used in the right way. Our Working Effectively with AI course helps you understand what AI does well, where it falls short and how to use it safely in the workplace. You'll learn how to write better prompts, evaluate AI-generated outputs, work more effectively with data and protect customer and business information, developing practical AI skills that create genuine value.

What you'll learn

Build practical skills to bring generative AI into your work, whatever your role.

Learn how to:

  • Understand different types of AI and write prompts that produce clearer, more useful results

  • Use AI to save time on research, writing, presentations and routine business tasks

  • Work more effectively with data and make stronger evidence-based decisions

  • Use AI responsibly by protecting data, spotting risks and checking outputs before acting on them

Who's it for?

The course is ideal for employees in any profession who have access to AI tools and want to use them confidently, effectively and ethically in their work. No previous AI or technical experience is required.

Duration

10 hours of intensive learning over two days or self-paced

Study modes

Online - Live and instructor-led or on demand

Cost

Courses are delivered in groups of minimum 15 learners.

Talk to our team to find the right option for you or your organisation.

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Book your place today

Equip yourself or your team with the skills to use AI safely, confidently and ethically in your role.

FAQs

If you can’t find the answer to a question, our helpful advisers will be happy to help.

You'll complete quizzes and scenario-based activities designed to assess the learning outcomes. A score of 60% or above is required to pass.

Related courses

Automating Processes with AI

Leading AI Strategy

Leading AI Transformation

Enquire about this course