Working Effectively with AI
Learn how to use AI confidently and responsibly in your everyday work. Save time, improve the quality of your outputs and make better-informed decisions with generative AI – knowing when human judgement should take over.
Overview
An answer is only as good as the person standing behind it.
Organisations increasingly expect people to use AI tools confidently and responsibly, regardless of their role. AI can save time across writing, meetings, research, presentations and day-to-day administration when used in the right way. Our Working Effectively with AI course helps you understand what AI does well, where it falls short and how to use it safely in the workplace. You'll learn how to write better prompts, evaluate AI-generated outputs, work more effectively with data and protect customer and business information, developing practical AI skills that create genuine value.
What you'll learn
Build practical skills to bring generative AI into your work, whatever your role.
Learn how to:
Understand different types of AI and write prompts that produce clearer, more useful results
Use AI to save time on research, writing, presentations and routine business tasks
Work more effectively with data and make stronger evidence-based decisions
Use AI responsibly by protecting data, spotting risks and checking outputs before acting on them
Who's it for?
The course is ideal for employees in any profession who have access to AI tools and want to use them confidently, effectively and ethically in their work. No previous AI or technical experience is required.
- Duration
10 hours of intensive learning over two days or self-paced
- Study modes
Online - Live and instructor-led or on demand
- Cost
Courses are delivered in groups of minimum 15 learners.
Talk to our team to find the right option for you or your organisation.
Download factsheet

Book your place today
Equip yourself or your team with the skills to use AI safely, confidently and ethically in your role.
FAQs
If you can’t find the answer to a question, our helpful advisers will be happy to help.
You'll complete quizzes and scenario-based activities designed to assess the learning outcomes. A score of 60% or above is required to pass.